About
Experienced Front-End Developer and UX/UI Designer with a logical, structured mindset, driven by a passion for designing for and with people. I combine technical acumen with a curious, open-dialogue approach to design. A strong believer in teamwork, I thrive on challenging assumptions and embracing the creative potential of every challenge. Currently pursuing a Master's in UX Design while actively contributing as a classroom tutor, bridging students and instructors, and enhancing group learning dynamics.
Work
Weroad
|Tour Leader
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Summary
Coordinating and serving as the primary point of contact for travelers, ensuring seamless and enriching experiences.
Highlights
Managed itineraries and group dynamics, fostering positive interactions and memorable journeys for travelers.
Applied strong problem-solving skills to address challenges and ensure authentic, high-quality travel experiences.
Piksel srl
|UX/UI Designer - Frontend Developer
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Summary
Provided comprehensive frontend support and executed UX/UI activities for an OTT platform across desktop and TV interfaces.
Highlights
Conducted competitor analysis and facilitated solution ideation for an OTT platform, enhancing product strategy.
Designed and developed prototypes and mockups, collaborating with internal teams and end clients to refine user experience.
Implemented frontend solutions for desktop and TV platforms, ensuring seamless user interaction and visual fidelity.
Windtrebusiness - Piksel srl
|Frontend Consultant
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Summary
Contributed to the development and maintenance of the WindTre Business marketing website.
Highlights
Developed and maintained the WindTre Business marketing website, collaborating closely with UX/UI teams, Project Managers, and content editors to align technical implementation with design and business objectives.
Ensured high-quality website performance and user experience through effective frontend development practices.
Piksel srl
|Frontend Developer Internship
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Summary
Underwent intensive training in core web development technologies and proprietary systems.
Highlights
Received comprehensive training in HTML, CSS, and JavaScript, building foundational frontend development skills.
Gained hands-on experience with proprietary Piksel technologies, including Content Management Systems (CMS) tools, enhancing efficiency in content delivery.
Intesa San Paolo - Numero Blu SpA
|Banking Customer Support
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Summary
Managed inbound customer calls related to banking products and cards.
Highlights
Handled diverse customer inquiries, including issues related to fraud, card blocks, and general banking products.
Enhanced soft skills in stress management, empathy, and customer relations, contributing to positive customer interactions and conflict resolution.
Aviva Italia Servizi S.C.A.R.L
|Change Management Intern
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Summary
Provided support within a structured multinational environment, contributing to organizational change initiatives.
Highlights
Assisted with Request for Change (RFC) handling, ensuring proper documentation and process adherence.
Conducted software quality checks and organized CAB (Change Advisory Board) meetings, facilitating effective communication and decision-making.
Prepared and maintained documentation for application teams, ensuring clarity and accessibility of critical information.
Education
Talent Garden Innovation School
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Master
User Experience & User Interface Design
ITIS A. Bernocchi (MI)
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High School Diploma
Computer Science and Telecom
Languages
Italian
Native
English
Conversational
Certificates
Start the UX Design Process: Empathize, Define, and Ideate
Issued By
Foundations of User Experience (UX) Design
Issued By
How To Design for Accessibility: for UX Designers (WCAG 2.2)
Issued By
Udemy
Skills
Soft Skills
Empathy, Proactivity, Problem Solving, Active Listening, Adaptability, Teamwork, Communication, Dependability, Stress Management.
Design
UX Research, User Experience, Information Architecture, Figma, User Interface, Wireframing, Prototyping, Miro, WCAG.
Development
HTML, CSS, SCSS/SASS, Javascript, WCAG, Git, CMS, Visual Studio Code.
Interests
Hobbies
Travel, Table Tennis.